License File for Virtualized Environment...

[tony]

I've been asked to look at a virtualized environment to set up a standard Genesys Framework (lucky me! )

Because it will be virtualized on shared resources, there will be no identification components avaialble - it would be a non-static IP address, Host Name will be missing, etc.  Even before I start considering all of the other Solution implications, how would I get a FlexLM license file (license.dat) to work, if there is no MAC address for the Host...?  Is that at all feasible...?

I have no Kit Kat to offer today - I'm wondering if my dog-eared copy of [url=http://www.amazon.com/Without-Enigma-Ultra-Fellgiebel-Riddles/dp/0711027668] "Without Enigma" by Kenneth Macksey [/url] will do as payment...?  ...It's a hard back copy..! [i](...this offer not available in Germany...)[/i]

Tony

[catanirex]

Hi,

But if you use VM-Ware and windows, you sure will have a volume serial numer on the C: to request a licens file for. We have Genesys running in testenviroment on VM-Ware.

[tony]

... thanks for the prompt response - it's not vmware...

It's a corprate-level virtualization - a bit like a (massive) server farm... and there is (apparently) no means of identifying the underlying hardware, through the software/service layer....

Tricky, eh...?

T

[Fra]

Tony,

can't you leave just the FLEXlm out of that virtualized environment?

Fra

p.s. can't have smart ideas without having a Kit Kat to get!

[Timur Karimov]

Toni,

i think is no matter VMware, Hyper-V, VirtualIron, Citrix - all of this system mount virtual drive as "logical local" -so you always have the "hard drive" volume serial number. More difficalt with Dialogic license that i believe can use only MAC or special hardware token.

I'll test work env. under VMWare, Hyper-V, VirtualIron - all work perfectly.

WBR Timur

[tony]

Thanks for all the replies... they are helpful....

The issue I have is that I have been asked to consider a [i]Service Layer [/i] on the Virtualized Layer.  This basically means that the (Service Provider) owns the VMWare and is only providing "aspects" of it, to me.  If they stipulate that a requirement is that my software [i]must not be [/i] reliant on a fixed hostname, IP or hardware address then the only answer I can give is that Genesys cannot be implemented under those conditions.  If they had said "we are using VMWare - will Genesys work on that?" then I could have said yes, from v7.5 onwards... but that is not the case.

Again - thanks for all the input!

Tony