Function onCallAbandoned

[deadmeat]

Thank you guys. I'll try that on Monday. And get back to you with result. In our scenario, call goes to ivr (voice port) after that call is transferred to a RP with distribution strategy,  which transfers call to an agent extension. Oncallabandoned worked fine just before I've added suspend for release function and event_arrive=treatmentrequired on extensions. From that moment urs treats event released from extensions as event abandoned

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[deadmeat]

Guys, a cap with empty oncallabandoned works fine. Thank you all very for your advises. I own beer if you occasionally find ourselves in my city :-)

[hsujdik]

Where do you live? 

[cavagnaro]

some of us travel a few times so we may end up asking for those beers lol

[deadmeat]

Sorry for late answer. Azerbaijan, Baku :-)