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Author Topic: How to disable Team Communicator when agent is on Call?  (Read 2301 times)

Offline bhuvanesh

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How to disable Team Communicator when agent is on Call?
« on: January 12, 2016, 03:31:58 PM »
Hi all,

I need to disable team communicator in genesys WDE when agent is on call is there any way to disable team communicator, Need help thank you.
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Offline cavagnaro

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Re: How to disable Team Communicator when agent is on Call?
« Reply #1 on: January 12, 2016, 04:08:55 PM »
Can't, custom development only
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Offline bhuvanesh

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Re: How to disable Team Communicator when agent is on Call?
« Reply #2 on: January 13, 2016, 03:32:02 PM »
I try to customize the view(Teamcommunicatorview) but the drop down from team communicator is not working properly
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Offline cavagnaro

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Re: How to disable Team Communicator when agent is on Call?
« Reply #3 on: January 13, 2016, 08:54:33 PM »
Ok...what does that means? Logs? Details? Screenshots? Magic balls doesn't work on this forum...
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