Nortel Meridian problems

[aizham]

Guys,

If i am not to late, can i also have a copy of the list.

[cmcshane]

We have a pretty complex multi-site environment across 3 Nortel sites. We've had many issues in the past with the stuck call state etc. They've always been resolved by upgrading Geneys t-server or stat server products. We had a lot of issues on 6.5, but have been running version 7.2 or 7.5 for about 18 months now. Since we moved to 7 I can safely say that we've had no issues of stuck calls at all. I used to use a tool that could send t-lib events to reset the status, but haven'd used it since we've gone to 7.......In short I'd strongly suggest upgrading you Genesys environment......

[Pizzabox]

Pls send me a copy of the list