Author Topic: Composer file name error  (Read 2615 times)

Offline CK

  • Newbie
  • *
  • Posts: 22
  • Karma: 0
Composer file name error
« on: June 13, 2014, 12:21:20 PM »
Hello,

I have created a project that links to audio files that are named in a non latin language format. When I try to access these files through composer prompt block, it gives me a warning on top "Discouraged file name". I hear nothing when these should be played. The weird thing is that this IVR application was developed with 8.1.2 composer and it was working without errors (no warnings in composer, files played as supposed to). Now that I need to do some changes and installed composer 8.1.3, it gives me that error. Anyone has encountered this ?

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7639
  • Karma: 56330
Re: Composer file name error
« Reply #1 on: June 13, 2014, 02:02:19 PM »
check composer logs and see which charset it is using. Probably a conflict there.

Offline CK

  • Newbie
  • *
  • Posts: 22
  • Karma: 0
Re: Composer file name error
« Reply #2 on: June 16, 2014, 06:36:40 AM »
Thanks for the response cavagnaro. UTF8 is being used.  :-\

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7639
  • Karma: 56330
Re: Composer file name error
« Reply #3 on: June 16, 2014, 12:53:28 PM »
Can you post the MCP logs covering the audio files fetch?

Offline CK

  • Newbie
  • *
  • Posts: 22
  • Karma: 0
Re: Composer file name error
« Reply #4 on: June 21, 2014, 01:39:54 PM »
It had to do with the Tomcat server. I added the line
[code]URIEncoding="UTF-8"[/code]
in the server.xml inside the Connector definition