How to mantain SelectDN target in IRD 7.5 strategies.

[Gef Buneri]

Thank you a lot Cavagnaro, I'll go deep in logs to understand that abandoned event and how (or if) I can do something about it.

[Gef Buneri]

While indagating logs, let's change pov...

In the actual context, the only way I have to play an audio file, is to invoke gvp with the:
DeliverCall['return:ok|dn:601|rdn:601|switch:GVP|target_location:StatServer75URS|target_name:601_GVP|target_type:RP',DELIVERTOAGENT]  function, in order to use the studio application (play&exit/continue/collect) that plays a .vox file loaded on IPCMs prompt directory. I can't use the play&continue app 'cause after this the interaction doesn't leaves the gvp and I can't route it... though I can't use the play&exit app too, 'cause it generates that eventabandoned leavimg me without nothing to route.

So my question is: "What I need to play a message with. i.e., a play announcement block ?"

In other words, how can I check if I've got all I need to play a message out of the gvp box ?

[cavagnaro]

On GVP it should be a Prompt...
Maybe you receive as UData the AgentID, on GVP script you get it [AgentID] and add a ".WAV", which would be the WAV file on the prompts? Or TTS maybe?

[Gef Buneri]

Sadly no TTS in my system. The message should be a agentid.vox/.wave message, using the agent id extracted from the select dn. At the moment I pass the 4 numbers agent id to the play application using a variable; the play application plays the four numbers as number1.vox,number2.vox,... and so on. I do not know if any other method is possible.

[cavagnaro]

Ok it is fine and should work, what is not clear to me is your state:
[quote]
in order to use the studio application (play&exit/continue/collect)
[/quote]

[Gef Buneri]

According to what I've understood, I must use the delivercall to gvp to assign audio resources; if I didn't do so, the play application doesn't works. If I use the delivercall for gvp resource recall, the only way I know to efficiently exit from gvp is using the play&exit application (a studio app called through a play app ird block). This flow generates the eventabandoned.

[cavagnaro]

can you post a screenshot of your IRD and GVP apps?

[Gef Buneri]

No problem for ird app, but I haven't studio apps sources. Can I reverse compile it from somewhere ? (think they're deployed in IPCMs, somewhere).

Keep in mind that in the "out" app there's a "oncallabandoned" declaration, to use the eventabandoned in order to recall the "abb_out" app.


http://web.tiscali.it/modifiche/out.png
http://web.tiscali.it/modifiche/out_abb.png

[cavagnaro]

lol, will send you a PM mate