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Author Topic: Support Website  (Read 4886 times)

Offline Adam G.

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Support Website
« on: October 08, 2012, 09:24:35 AM »
So when did the frontend change?

Lost access everything including tickets where I am the customer [b]AND[/b] Solution Search!

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Offline Fra

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Re: Support Website
« Reply #1 on: October 08, 2012, 11:58:47 AM »
I think today.

You seriously have an issue with Genesys, all good here!!

Fra
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Offline Adam G.

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Re: Support Website
« Reply #2 on: October 08, 2012, 12:08:13 PM »
I have sent an email to Support about it. I can't exactly log on and raise a ticket can I? lol
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Offline cavagnaro

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Re: Support Website
« Reply #3 on: October 08, 2012, 07:47:48 PM »
You sir have been downgraded :lol:
Happened to me once too because an issue on the company name...just send them your rifle picture and a G8 logo and they will restore all your permissions at once
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Offline Anth

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Re: Support Website
« Reply #4 on: October 22, 2012, 09:53:28 AM »
They wouldnt give me my access  back because i dont work for a client!.

However. they were happy to accept nearly £15k from me in training in the last 2year.
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