Outlook 2010

[ChrisRW]

I've been poking around this and a half dozen other sites today to answer a single question and I'm almost ready to accept what I think the answer is.

I'm using CCPulse 7.5.001.06 and I'm using Outlook 2010.

I've configured CCpulse thresholds to trigger alerts/actions to not just turn the screen different colors but to send email through Lotus Notes, I got it working perfectly. And then my employer made the change to Outlook and we're decommissioning Lotus Notes for good. I thought... "Well that'll be ok, Outlook is probably more popular, there will be a ton of code out there to use." Well I've had no luck just yet finding exactly what I need. I've found a ton of it for earlier versions of Outlook, just nothing yet specific to 2010.

OK, so I don't need any bells or whistles. I just need a VBScript that I can use in CCPulse that opens an instance of Outlook, makes an email, with a [To] and a [Subject] and a [Body]. I'll never attach a file or need to edit the email before I send it. This is for alerts that may go out in the middle of the night to let us know there are 100 calls in queue for example.

So, like I said I've been poking around and I think that I've come to the realization that Outlook 2010 is somehow not compatible with what I need done.

Can some one please put me out of my misery and tell me that this is either not possible or, better yet, help me find the proper code that would allow me to get this done?

I'm not a VBScriptor by any means. As a matter of fact the last programming language I took was VAX Pascal. Any help is certainly appreciated tremendously.

[raynochwells5]

DON'T install Office 2010 yet. I installed the release to manufacturing Office 2010 and had to remove it and return to Office 2007. Outlook 2010 has been released with serious bugs in its ability to send mail. (Call me picky, but I want two things always to work in a mail programme - send and receive.) Check the web and you will see that sending has been a serious problem since early betas. Now Microsoft has released a mail programme that doesn't send. You can force it to by quitting the programme (and killing it as a process as it doesn't exit properly) and then reloading. It then sends the mail you have accumulated but won't send any more until you repeat the process. I did a system restore and Outlook 2007, using the same settings, worked perfectly. By the way, I did try all the work arounds on the web - still didn't work.

[ChrisRW]

Yeah, I'm not overly impressed with 2010 myself, though, I've not experienced the issue you speak of with the send problems. I'm just a lowly number cruncher - I have no say in whether or not we keep 2010 or revert unfortunately. We have a contract with Microsoft so we got Office and Outlook and Lync and Sharepoint all at the same time.

[Anth]

Hi ChrisRW,

Not sure if this will help, i created a little extension which sends email's perfectly.

http://www.sggu.com/smf/index.php/topic,6589.0.html

Have a look and let me know, if it doesnt quite work how you want it, i could maybe make some changes

Anth

[ChrisRW]

This seems to almost work.  I get the following error message from it though:
[i]The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 Client was not authenticated[/i]

I work for a bank and we've got everything on lock down. I'm not sure if I'm failing to authenticate or it the .dll is not designed to set up a secure connection.

Thoughts?

[Anth]

Hi Chris,

I dont remember implementing Secure connection, however Ill try and get this done today and upload again for you

[ChrisRW]

10,000 cool points for you if you do this. 

[Anth]

Ended up finishing laminate flooring last night but Its on the top of my list for tonight :-)

[Anth]

Hi Chris,

Just had a quick play around with this. Updated the DLL for you. (havent had a chance to fully test it as SSL is blocked on this network)


In the action add

obj.ssl = "True"


Give it a try and let me know,

Thanks

Anthony

[ChrisRW]

Unfortunately, I learned that SMTP has been disabled from my end here at work by the admins. So I'm not sure anything is going to work. I really appreciate your effort though Anth. Happy Holidays.

[Anth]

no problem,

I wont get time this side of xmas, but ill work on adding SMTP/Exchange Server (with SSL)

Ill let you know once its done and you can test it