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Author Topic: MobileDestNumber issue  (Read 7335 times)

Offline ladislau.keresztes

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Re: MobileDestNumber issue
« Reply #15 on: June 30, 2011, 07:53:16 AM »
So , the communication between CTILink and T-server is the problem, how can i solve this issue?

I need to do some changes in the Tserver configuration ? or some parameters in the strategy?

I will try to buy "The Handbook" from Tony, but i don't know if this will help me with this kind of troubleshooting.

Thank you
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Offline fnunezsa

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Re: MobileDestNumber issue
« Reply #16 on: June 30, 2011, 10:51:24 PM »
You should check (or have your Cisco team to check) CCM logs and see why they are not responding to Genesys request to dial a mobile number.
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