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Offline karan

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Schedule call back Issue.......
« on: April 07, 2011, 04:35:27 AM »
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Hi All,

    Currently we are facing the schedule call back issue.
We are using genesys 7.5. When the agent are making a schedule call back (personal or campaign) it's not working.

Advance thanks to all,
Karan....

Offline lekie

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Re: Schedule call back Issue.......
« Reply #1 on: April 07, 2011, 09:33:57 AM »
How is not work and do you do reschedule via GAD?