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Author Topic: genesys SIP/softphone combo  (Read 4756 times)

Offline PFCCWA

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genesys SIP/softphone combo
« on: January 20, 2011, 05:59:32 PM »
Hello,

We are interested in knowing what SIP users deploy as their softphone within their solutions.

In particular what experiences, good and bad have you had after the set up? is there an ideally recommended one?

On example would be counterpath bria as the softphone.

Thanks,
WA
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Offline Timur Karimov

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Re: genesys SIP/softphone combo
« Reply #1 on: January 24, 2011, 11:37:24 AM »
[quote author=PFCCWA link=topic=6122.msg26593#msg26593 date=1295546372]
On example would be counterpath bria as the softphone.
[/quote]

look at v.8 0 it's the best choice from Genesys point of view =)

WBR Thaler
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Offline PFCCWA

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Re: genesys SIP/softphone combo
« Reply #2 on: January 24, 2011, 12:58:58 PM »
Correct me If I am wrong but genesys offer a built in SIP end point to their Interaction Workspace application?
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Offline smile

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Re: genesys SIP/softphone combo
« Reply #3 on: January 26, 2011, 08:08:59 AM »
There is a SipEndPoint application for IW like it was for GAD. It's available under IW section on support site/software area.
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