Author Topic: Blue pumpkin integration for multimedia  (Read 2325 times)

BP

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Blue pumpkin integration for multimedia
« on: December 09, 2009, 05:41:48 PM »
Can BP WFM be configured to integrate with multimedia solution -connect to interaction server for real time events and fetch open media/multimedia stats from stat server for histrical.  Any one  knows what changes needs to be done on BP side to make the integration possible ?