Author Topic: mutimedia in config the capacity rules  (Read 14606 times)

kay

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Re: mutimedia in config the capacity rules
« Reply #15 on: November 26, 2009, 02:54:04 PM »
René
      Thank you for your help. After your instruction ,I have achived what i needed and satisfied my customer's desire.

Offline YevgeniyP

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Re: mutimedia in config the capacity rules
« Reply #16 on: November 26, 2009, 05:53:39 PM »
Hi René

the Max capacity for chat and email should be not 1 but 2 (or more) I believe.

YP

Offline René

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Re: mutimedia in config the capacity rules
« Reply #17 on: November 29, 2009, 05:22:28 PM »
Hi Yevgeniy,

You're right. I made the screenshot before I finished the configuration :(

Kay - please check that your configuration is correct = Max capacity on Advanced tab should be 2 for email and chat

R.