Author Topic: Need help on IVR driver development  (Read 4469 times)

Offline esoonguy

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Need help on IVR driver development
« on: November 06, 2009, 02:35:44 AM »
hi, i am developing an ivr driver ap for local chinese ivr, and got the following error.

when i call ilConnectionOpenConfigServer(), my ivr driver just hang there and no return.

here is the iver driver log:

IVR Library current working directory is D:\Genesys_Connect\ivr_sample\ivr_sampl
e\VC6\GTest
IVR Library did not find the "ivrlibrary.ini" file, programmed defaults will be
used
11/06/08 10:14:46.765 AP>ffffffff|AVPIVR:::::  Initiate IVR=AVPIVR
11/06/08 10:14:46.765 AP<ffffffff|AVPIVR:::::  Initiate rc=TRUE ILibrary Version
7.5.004.00
11/06/08 10:14:46.765 AP>ffffffff|AVPIVR:::192.168.8.98:2020:  ConnectionOpen co
nfig server host=192.168.8.98, port=2020, app name=IVRDriver, time out=5000
11/06/08 10:14:46.937 FL|ffffffff|AVPIVR:::192.168.8.98:2020:  Initializing logg
ing with host=192.168.8.98, port=2020, application=IVRDriver, IVR=AVPIVR
Connecting to the log server
Common: error -instance is not initialized
Common: error -instance is not initialized
ERROR: conn_delete_timer(0), timer not found
Common: error -instance is not initialized
Common: error -instance is not initialized
11/06/08 10:14:47.140 FL|ffffffff|AVPIVR:::192.168.8.98:2020:  Opened initial lo
gging with host=192.168.8.98, port=2020, application=IVRDriver
addp-trace off
(addp_xconfig) local OFF, remote OFF, trace off
11/06/08 10:14:47.328 FL|ffffffff|AVPIVR:::192.168.8.98:2020:  Opened connection
to config server socket=1944, host=192.168.8.98, port=2020, application=IVRDriv
er
11/06/08 10:14:47.343 FL|ffffffff|AVPIVR:::192.168.8.96:9101:  Created socket AV
PIVR:9101:192.168.8.96
11/06/08 10:14:47.343 FL|ffffffff|AVPIVR:::192.168.8.96:9101:  Checking socket w
ith port = 9101, host = 192.168.8.96 against the existing socket list
11/06/08 10:14:47.359 FL|ffffffff|AVPIVR:::::                  List of sockets a
vailable for use:
        socket name = AVPIVR:9101:192.168.8.96, port = 9101, host = 192.168.8.96

10:14:47.359 Trc 04112 The Log Output of type 'stdout' has been created and open
ed
10:14:47.359 Trc 04112 The Log Output of type 'c:\ivr_driver_log' has been creat
ed and opened
11/06/08 10:14:47.375 FL|ffffffff|AVPIVR:::::  Agent List table size=0
11/06/08 10:14:47.375 FL|ffffffff|AVPIVR:::::  Configuration definitions:
        I-Library Version........ = 7.5.004.00
        IVR Name................. = AVPIVR
        Cfg Mgr Host............. = 192.168.8.98
        Cfg Mgr Port............. = 2020
        App Name................. = IVRDriver
        load_sharing_iservers.... = 192.168.8.96:9101
        DriverRetryTimeout....... = 30
        DTD version.............. = 4.0
        log_print_date........... = yes
        log_print_hb............. = no
        log_print_name........... = yes
        log_print_recv........... = yes
        log_print_send........... = yes
        log_print_time........... = yes
        log_print_time_ms........ = yes
        log_print_timeouts....... = no
        log_print_udata.......... = no
        log_print_login_requests. = yes
        log_print_driver_selector = 0
        time_recon_is............ = 2000
        socket_activity_timer.... = 20000
        LegacyMode............... = true
        DriverIgnoreReady........ = false
        verbose.................. = all
        log_print_level.......... = xml
        DriverReadyWorkMode...... = ManualIn
        all...................... = c:\ivr_driver_log,stdout

11/06/08 10:14:47.421 FL|ffffffff|AVPIVR:::::  Obtained LCA info host=192.168.8.
98, port=2020, application=IVRDriver
10:14:47.437 Trc 04110 Option 'MessageFile' has been set to the value 'ivrlibrar
y.lms'
10:14:47.437 Std 04107 Unable to load Log Messages file 'ivrlibrary.lms', error
code 30
11/06/08 10:14:47.437 FL|ffffffff|AVPIVR:::::  Configured logging host=192.168.8
.98, port=2020, application=IVRDriver

Offline victor

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Re: Need help on IVR driver development
« Reply #1 on: November 19, 2009, 08:43:46 AM »
What is this "MessageFile"??? Do you need that?