Author Topic: Extension status when off-hook  (Read 4300 times)

Offline eferreyra

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Extension status when off-hook
« on: September 27, 2007, 05:39:41 PM »
Hi, when using analog phone, and i pick up the tube, i receive an event EventOffHook but the extension status still is ExtensionTeleStatus.tseRegistered until i dial

There is any property in the Activex interface for know if im on-hook or off-hook ?

Thanks!

Offline cavagnaro

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Re: Extension status when off-hook
« Reply #1 on: September 27, 2007, 06:49:11 PM »
There are a lot of limitations on analog phone sets...i don't think that is possible

Offline eferreyra

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Re: Extension status when off-hook
« Reply #2 on: September 28, 2007, 11:38:30 AM »
ok, is not a big problem, just i enable agent ready/not ready button when the extension is ExtensionTeleStatus.tseRegistered, otherwise will fail, but with the analog phone off-hook also fails, just i dont have how to get the status.

Of course i can have my own hook status and switching by the events...