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Author Topic: Chat in Genesys  (Read 4587 times)

Prashanth

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Chat in Genesys
« on: September 26, 2007, 07:18:53 AM »
Hi Guys

we are using genesys Chat solution.the problem i am facing is whenever an agent send response to chat multiple messages has been sent to the customer.

Can anyone help me on this. why its happening.

Prashanth
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Offline davidabaron

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Re: Chat in Genesys
« Reply #1 on: May 02, 2008, 09:36:12 PM »
  • Best Answer
    • Can you send me an example ?
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