Author Topic: Bug in Voice Platform SDK 7.2  (Read 6231 times)

Peter

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Bug in Voice Platform SDK 7.2
« on: August 09, 2007, 04:26:03 PM »
Has anyone ever experienced a problem with sdk not receiving events from t-server after a long period of inactivity?


Offline bublepaw

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Re: Bug in Voice Platform SDK 7.2
« Reply #1 on: August 13, 2007, 06:38:45 AM »
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  • Which version Java or .Net? In our enviroment .Net version works for 7 to 8 hours without any problem. Did You chcek TServer log to see if it is sending requests ?

    Peter

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    Re: Bug in Voice Platform SDK 7.2
    « Reply #2 on: August 13, 2007, 08:05:41 AM »
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  • Java SDK version 7.2.000.17 and it is really strange. Not only do I stop receiving events, but LoginRequest following the RequestRegisterAddress does not reach T-Server. This cannot be a network problem, once it starts, every time only RequestRegistered gets through and RequestLogin mysteriously vanishes. It usually works fine for hours beforehand, I doubt that problem lies with my code or network and is intrinsic to SDK.

    Has anyone noticed this?

    Offline René

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    Re: Bug in Voice Platform SDK 7.2
    « Reply #3 on: August 13, 2007, 06:48:07 PM »
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  • Peter,

    Are you able to reproduce the issue and put TServer's log here?

    If there are any firewalls or routers doing NAT between your application and TServer I would check configuration of these. I do remember a case we had in the past. The firewall was dropping the connection after several hours but only one side of the connection (firewall - client) was dropped while the second one (config server - firewall) stayed "connected". That led to situation when maximum allowed (by OS) connections to ConfigurationServer were used so nobody could connect to it.

    René

    Peter

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    Re: Bug in Voice Platform SDK 7.2
    « Reply #4 on: September 05, 2007, 04:21:31 AM »
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  • Thank you all for your comments. The problem was resolved by adding addp to it. I got the idea after reading some other posts at this forum.

    Thank you so much!

    Peter