Author Topic: Hide agent related statistic in Pulse  (Read 670 times)

Offline dubsky

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Hide agent related statistic in Pulse
« on: February 12, 2024, 03:45:55 PM »
I have a question we can hide the data/statistic in CCPulse using threshold? can we hide agent related statistic in Pulse using threshold or any other way?

Offline GeorgeZek

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I've been exploring different ways to enhance the functionality of Genesys Composer, and I came across the idea of using a Java servlet instead of the traditional VXML Block. I understand that the VXML Block is commonly used for creating voice applications, but I'm curious about the potential benefits of using a Java servlet in this context.