« previous next »
Pages: [1]   Go Down

Author Topic: Email in-body images can't show  (Read 792 times)

Offline KORDY

  • Newbie
  • *
  • Posts: 5
  • Karma: 0
Email in-body images can't show
« on: November 30, 2023, 07:56:02 AM »
Dears,

When I receive an email interaction with an image in the email body, it never appears in the WDE. It always shows a blank space.

Appreciate your support.

Regards,
Logged

Offline CTIGuy

  • Newbie
  • *
  • Posts: 12
  • Karma: 0
Re: Email in-body images can't show
« Reply #1 on: April 10, 2024, 02:57:49 PM »
[quote author=KORDY link=topic=12488.msg55476#msg55476 date=1701330962]
Dears,

When I receive an email interaction with an image in the email body, it never appears in the WDE. It always shows a blank space.

Appreciate your support.

Regards,
[/quote]

Update WDE. And check if you can see the image in the agent position (look the firewall)
Logged
Pages: [1]   Go Up
« previous next »