Author Topic: How to get attach data from call flow  (Read 4864 times)

Offline CTI-traveller

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How to get attach data from call flow
« on: October 13, 2010, 12:33:43 PM »
Hi All,

I'm using SSG (8.1.301.23) and making out bound call with custom attach data.
I passed custom data from my trigger application and see my attach data in sip server log and resource manager log.
But When I tried to get these from my call flow, I got the semantic error prompt. Any one can help me. Appreciate.
ps. I declare variable with value (session.com.genesyslab.userdata["key"]) in entry block and say out with prompt block. The prompt say out "There is semantic error instead of to say out the value of my key.

With Thanks,
CN

Offline René

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Re: How to get attach data from call flow
« Reply #1 on: October 18, 2010, 06:23:54 PM »
Hi,

I assume you know it but MCP converts all UserData key names to lowercase.

Are you able to see the UserData in MCP log? Have you tried to retrieve the UserData using Interaction Data block?

R.

Offline CTI-traveller

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Re: How to get attach data from call flow
« Reply #2 on: October 20, 2010, 07:27:19 AM »
Hi R,

thanks. I got it now.

Cheers.

Offline René

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Re: How to get attach data from call flow
« Reply #3 on: October 20, 2010, 06:25:17 PM »
Hi,

I'm just curious :) What was the issue? Case sensitivity?

R.