Author Topic: Open a new tab in WWE  (Read 1853 times)

Offline LucasPenen

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Open a new tab in WWE
« on: May 28, 2019, 12:35:02 PM »
Hi community,

Is there any way to open a new tab with an fromatted URL when the agent receive a new interaction?

I've been looking at the docs, specifically Service Client API but I can only open a URL embeded in an IFrame inside WWE. This is not enought because I have  security problems with my URL to put it inside an IFrame (X-Frame-Options header).

I'm using WWE 8.5.

Regards Lucas

Offline cavagnaro

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Re: Open a new tab in WWE
« Reply #1 on: May 28, 2019, 01:55:55 PM »
Not by default. You need to create a custom module.

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