Hello All,
We have a chat implementation using PSDK 8.5 and Java 7 using TLS connection. After updating from Java 7 to Java 8, current implementation stop working. We already tried with TLS version 1, 1.1 and 1.2 but still not working.
Do you know if we need to request some extra configuration in server side in order to support Java 8 and a different TLS version?
Current implementation working OK with Java 7:
[img]https://outlook.office.com/owa/service.svc/s/GetFileAttachment?id=AAMkADQ2YmMxMjQ5LWU2YzYtNDRmZi05ZWRkLTFhODE1MGYzZGU2NABGAAAAAAAZDvzdt4S2RKFMoe9jP%2BurBwAh3GBAyNjHS73Bb4AHWfIhAAAAAAEMAAAh3GBAyNjHS73Bb4AHWfIhAAE7kv%2FyAAABEgAQAELjvpEQWJlOk66QuH1vfAs%3D&X-OWA-CANARY=kVuv4j2mH0yOCWcCfrWlYPC-pZoaiNQYs6wbz7LZkEQYSXZWTzh2vEXUfHjyPtFQuQDoWV3mIUM.&isImagePreview=True[/img]
Current error with Java 8:
18:16:13.898 [main] ERROR c.i.g.a.GenesysChatServerAdaptor - Error while connection to chat
com.genesyslab.platform.commons.protocol.ProtocolException: [192.198.180.36:6181<10.161.7.164:54350] Error opening connection
at com.genesyslab.platform.commons.protocol.DuplexChannel.open(DuplexChannel.java:329) ~[protocol-853.2.6.jar:8.5.302.06]
at com.genesyslab.platform.commons.protocol.ClientChannel.doOpen(ClientChannel.java:698) ~[protocol-853.2.6.jar:8.5.302.06]
at com.genesyslab.platform.commons.protocol.ClientChannel.open(ClientChannel.java:692) ~[protocol-853.2.6.jar:8.5.302.06]
at com.genesyslab.platform.commons.protocol.DuplexChannel.open(DuplexChannel.java:287) ~[protocol-853.2.6.jar:8.5.302.06]
at com.ihg.genesyslab.connections.GenesysConnectionManager.openProtocol(GenesysConnectionManager.java:159) ~[rpc-genesys-7.0.0-SNAPSHOT.jar:na]
at com.ihg.genesyslab.connections.GenesysConnectionManager.openChatServer(GenesysConnectionManager.java:151) ~[rpc-genesys-7.0.0-SNAPSHOT.jar:na]
at com.ihg.genesyslab.adaptors.GenesysChatServerAdaptor.processConnectToChatServer(GenesysChatServerAdaptor.java:332) ~[rpc-genesys-7.0.0-SNAPSHOT.jar:na]
at com.ihg.genesyslab.adaptors.GenesysChatServerAdaptor.connectToChatServer(GenesysChatServerAdaptor.java:113) ~[rpc-genesys-7.0.0-SNAPSHOT.jar:na]
at com.ihg.genesyslab.adaptors.GenesysChatServerAdaptor.processChatCommand(GenesysChatServerAdaptor.java:285) ~[rpc-genesys-7.0.0-SNAPSHOT.jar:na]
at com.ihg.genesyslab.client.chat.GenesysChatDAOImpl.processChatCommand(GenesysChatDAOImpl.java:76) ~[rpc-genesys-7.0.0-SNAPSHOT.jar:na]
at com.ihg.genesyslab.client.chat.GenesysChatDAOIntegrationTest.main(GenesysChatDAOIntegrationTest.java:39) ~[integ/:na]
at ...throw() ~[na:na]
at com.genesyslab.platform.commons.protocol.DuplexChannel.wrapInProtocolException(DuplexChannel.java:239) ~[protocol-853.2.6.jar:8.5.302.06]
at com.genesyslab.platform.commons.protocol.DuplexChannel.onConnectionClosed(DuplexChannel.java:1703) ~[protocol-853.2.6.jar:8.5.302.06]
at com.genesyslab.platform.commons.protocol.DuplexChannel.access$900(DuplexChannel.java:79) ~[protocol-853.2.6.jar:8.5.302.06]
at com.genesyslab.platform.commons.protocol.DuplexChannel$DuplexChannelConnHandler.onConnectionClosed(DuplexChannel.java:1633) ~[protocol-853.2.6.jar:8.5.302.06]
at com.genesyslab.platform.commons.connection.impl.AbstractConnection$4.run(AbstractConnection.java:160) ~[connection-853.2.6.jar:8.5.302.06]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) ~[na:1.8.0_92]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) ~[na:1.8.0_92]
at java.lang.Thread.run(Thread.java:745) ~[na:1.8.0_92]
Caused by: com.genesyslab.platform.commons.connection.ConnectionException: Connection is closed by remote peer for 192.198.180.36:6181<10.161.7.164:54350[Opening]/0
at com.genesyslab.platform.commons.connection.impl.netty.NettyConnectionImpl.handleConnectionClose(NettyConnectionImpl.java:765) ~[connection-853.2.6.jar:8.5.302.06]
at com.genesyslab.platform.commons.connection.impl.netty.NettyConnectionImpl.access$2900(NettyConnectionImpl.java:53) ~[connection-853.2.6.jar:8.5.302.06]
at com.genesyslab.platform.commons.connection.impl.netty.NettyConnectionImpl$CloseListener.operationComplete(NettyConnectionImpl.java:1155) ~[connection-853.2.6.jar:8.5.302.06]
at org.jboss.netty.channel.DefaultChannelFuture.notifyListener(DefaultChannelFuture.java:431) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.channel.DefaultChannelFuture.notifyListeners(DefaultChannelFuture.java:422) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.channel.DefaultChannelFuture.setSuccess(DefaultChannelFuture.java:362) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.channel.AbstractChannel$ChannelCloseFuture.setClosed(AbstractChannel.java:355) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.channel.AbstractChannel.setClosed(AbstractChannel.java:185) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.channel.socket.nio.AbstractNioChannel.setClosed(AbstractNioChannel.java:197) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.channel.socket.nio.NioSocketChannel.setClosed(NioSocketChannel.java:84) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.channel.socket.nio.AbstractNioWorker.close(AbstractNioWorker.java:356) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.channel.socket.nio.NioWorker.read(NioWorker.java:93) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.channel.socket.nio.AbstractNioWorker.process(AbstractNioWorker.java:108) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.channel.socket.nio.AbstractNioSelector.run(AbstractNioSelector.java:318) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.channel.socket.nio.AbstractNioWorker.run(AbstractNioWorker.java:89) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.channel.socket.nio.NioWorker.run(NioWorker.java:178) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.util.ThreadRenamingRunnable.run(ThreadRenamingRunnable.java:108) ~[netty-3.9.4.Final.jar:na]
at org.jboss.netty.util.internal.DeadLockProofWorker$1.run(DeadLockProofWorker.java:42) ~[netty-3.9.4.Final.jar:na]
... 3 common frames omitted
