Author Topic: Triggers in Genesys to invoke Verint call recorder API(s)  (Read 2351 times)

Offline ichambers@enmax.com

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Triggers in Genesys to invoke Verint call recorder API(s)
« on: January 11, 2017, 03:16:28 PM »
Just wondering if any of the fine members here have any information on triggers within Genesys that we could use to invoke Verint Call Recorder API's? Or any information/documentation that would help with this.

Thanks!