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Author Topic: playing a prompt without routing  (Read 1835 times)

Offline vma

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playing a prompt without routing
« on: March 16, 2016, 09:49:45 AM »
Hi,

on a pure Genesys SIP with GVP environment is it possible to play a prompt file without using a strategy? I mean is it possible to point a trunk group to an wav file?

Thanks!
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Offline Kubig

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Re: playing a prompt without routing
« Reply #1 on: March 16, 2016, 10:06:36 AM »
Yes, it is possible by using the IVR profile with TG. Follow the documentation
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