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Author Topic: I can use Excel to copy the data to ccpulse  (Read 4856 times)

Offline tadeu

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I can use Excel to copy the data to ccpulse
« on: April 20, 2016, 11:37:17 AM »
I tried but i can not have another way to save the data from automatic ccpulse with vb?
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Offline cavagnaro

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Re: I can use Excel to copy the data to ccpulse
« Reply #1 on: April 20, 2016, 01:41:29 PM »
What? To CCPulse? Or from CCPulse?
Why not use ETL DB instead? Why export real time info? You have historical ready for such tasks


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Offline tadeu

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Re: I can use Excel to copy the data to ccpulse
« Reply #2 on: April 20, 2016, 02:51:06 PM »
Seria perfeito se eu divesse acesso porem aqui no brazil o pessoal não deixa niguem ter acesso apenas eles, ai tem que ser virar nos 30 fora que não tem nenhuma documentação oque apredi sobre a ferramenta foi no forum, teria outro jeito de salva do ccpulse sem ser copiar e colar uma programação automatica direto pelo ccpulse salva em html ,isso ja ajudaria muito pois programava para pegar esse arquivo?
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Offline cavagnaro

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Re: I can use Excel to copy the data to ccpulse
« Reply #3 on: April 20, 2016, 02:58:03 PM »
Eles quem? Vc é cliente ou parceiro da Genesys?



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Offline tadeu

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Re: I can use Excel to copy the data to ccpulse
« Reply #4 on: April 20, 2016, 03:06:03 PM »

I'm Customer acquired genesys product. however the genesys partners not ajudão that quaestors . I want to make a simple workforce was equal in other contact center with other tools but here the personal limits genesys software there is fuck do.

If you can help me with some knowledge
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Offline cavagnaro

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Re: I can use Excel to copy the data to ccpulse
« Reply #5 on: April 20, 2016, 04:26:21 PM »
Check this post

http://www.sggu.com/smf/index.php/topic,2253.15.html
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Offline tadeu

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Re: I can use Excel to copy the data to ccpulse
« Reply #6 on: April 20, 2016, 05:11:44 PM »
all he needed was worth

you are 1,000,000,000,000,000,000th

If you have a handout or something that can help in my studies of inforview or ccpulse

would be much more grateful ;D ;D ;D ;D ;D ;D ;D :) :) :) :) :) :) :)
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