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Author Topic: Agent availability for Chat  (Read 1961 times)

Offline satish_p

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Agent availability for Chat
« on: July 29, 2014, 09:56:43 PM »
Can I get the agent availability from multiple queues every few seconds in order to enable/disable chat button based on the availability?
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Offline cavagnaro

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Re: Agent availability for Chat
« Reply #1 on: July 29, 2014, 10:11:29 PM »
What do you mean? Agent doesn't logging to RPs, nor Queues on MCR.
Which chat button??
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