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Author Topic: Chat SDKs  (Read 2451 times)

Galelio

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Chat SDKs
« on: November 07, 2009, 02:12:03 AM »
Hi,
  Is there any tool or SDK to monitor chat interactions? Kindly provide me some pointers.

Thanks in advance.
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Offline René

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Re: Chat SDKs
« Reply #1 on: November 07, 2009, 11:57:43 AM »
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    • Hi,

    It is possible to monitor chat interactions using Genesys Supervisor Desktop or you can develop your own tool using Web Media Platform SDK for .NET or Java.

    R.
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