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Author Topic: Call After Evaluation  (Read 1858 times)

Offline Noufal

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Call After Evaluation
« on: May 29, 2018, 08:02:45 AM »
Dear Expert ,

i am just genesys admin not develpoer but now i need to develop and IVR project call after evaluation for Outbound Call do supervisors .

i have already inbound call after evaluation

any one can help me on this ?>
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Offline cavagnaro

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Re: Call After Evaluation
« Reply #1 on: May 29, 2018, 12:01:08 PM »
So what do you need?
Remember we have no clue which pbx you have, which IVR you have, nor which is your architecture


Enviado de meu E6633 usando o Tapatalk

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Offline Noufal

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Re: Call After Evaluation
« Reply #2 on: May 30, 2018, 08:23:44 AM »
IVR developed in composer and implemented on URS , IRD,

Genesys will send calls to Cisco VG through SIP trunk
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