Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: daniel_san on November 08, 2016, 03:39:44 PM

Title: Get info on SCXML
Post by: daniel_san on November 08, 2016, 03:39:44 PM

Hi,

I am struggling about a problem with SCXML on outbound. I´m trying to get some information about the record (record_type, dial _sched_time), after the record is rescheduled....

Can see information at the begining with:

                <state id="NextRecord">
<onentry>
<ocs:next_record/>
</onentry>
<transition event="ocs.next_record" cond= "_event.data.record_id == '0'"  target="end"/>
<transition event="ocs.next_record" cond= "_event.data.record_id != '0'"  target="MakeCall">
<assign location="_data.record_id" expr = "_event.data.record_id" />
              </transition>
      </state>

This state is giving me the information about the record, before the reschedule... but i need after...

Any ideas  ;D?