Genesys CTI User Forum

Genesys CTI User Forum => Announcements Scratch Board => Topic started by: Adam G on August 07, 2016, 12:17:22 PM

Title: Avaya Acquisition..?
Post by: Adam G on August 07, 2016, 12:17:22 PM

Ummm... this..?

[url=http://www.reuters.com/article/us-avaya-genesys-callcenters-exclusive-idUSKCN10G2CX?]http://www.reuters.com/article/us-avaya-genesys-callcenters-exclusive-idUSKCN10G2CX?[/url]

Title: Re: Avaya Acquisition..?
Post by: cavagnaro on August 07, 2016, 04:24:03 PM

Is a possibility, a remote one but one

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Title: Re: Avaya Acquisition..?
Post by: nonny on August 10, 2016, 07:00:22 AM

Very interesting.  I started out with Ayava many years ago.  Doubt I remember enough to work on it all again lol

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Title: Re: Avaya Acquisition..?
Post by: Adam G on August 10, 2016, 10:22:37 AM

Good thing the two platforms are so compatible, aye?

looooooool

Title: Re: Avaya Acquisition..?
Post by: n3vek7 on August 10, 2016, 01:50:35 PM

Avaya has good hardware, Genesys excellent software. It's a huge acquisition.. !
I wonder if Genesys will keep their partnership with AudioCodes if they have Avaya's GW to sell..

Title: Re: Avaya Acquisition..?
Post by: OXE_4400 on October 24, 2016, 09:22:33 AM

No way after ININ acquiring:

http://www.genesys.com/uk/about-genesys/newsroom/news/genesys-to-acquire-interactive-intelligence

Title: Re: Avaya Acquisition..?
Post by: Adam G on October 24, 2016, 09:29:45 AM

Genesys are bolstering their offering, waiting for Microsoft.  A lot of R&D has gone into Skype integration.  With ININ *and* Avaya... well...