Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: Niranjan on July 22, 2016, 10:55:52 AM

Title: Multi Disposition in WDE
Post by: Niranjan on July 22, 2016, 10:55:52 AM

Hi Everyone,

Is there any way to select multiple disposition in workspace Desktop,i.e two level of disposition,
if not how we can achieve this functionality in Workspace Desktop.

Highly appreciable for quick response,

Regards,
Niranjan.

Title: Re: Multi Disposition in WDE
Post by: Kubig on July 22, 2016, 11:56:22 AM

Only through customization -> so, write your own module, which will rewrite the default disposition code module. You can find some examples on docs.genesys.com site