Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: Arun (JKT-ID) on July 14, 2016, 10:47:48 AM

Title: Do Not Calling Not Work
Post by: Arun (JKT-ID) on July 14, 2016, 10:47:48 AM

Hi All,

we have case on DNC ( Do Not Calling ) Example : Phone number in DNC ( 08155556666 ) actualy the number not call in predictive Call, but happen the number always call.

Please Help and need advise.

Genesys Ver 8.5


Rgds,
Gunadi Arunanto

Title: Re: Do Not Calling Not Work
Post by: cavagnaro on July 14, 2016, 11:44:08 AM

My magic ball says the format numerous may be wrong... No wait...something is changing... A huge catastrophic event doesn't let me see the under world forces...blurry so blurry...
So...better post logs to be sure

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