Genesys CTI User Forum

Verint User Forum => Verint Technical Discussion => Topic started by: utiahc222 on May 14, 2016, 08:13:57 AM

Title: Decryption of Encrypted Audio files
Post by: utiahc222 on May 14, 2016, 08:13:57 AM

HI All,

Is it possible to decrypt the encrypted audio files with out taking Verint support. If its not possible we will have to contact Verint.

Thank you.
CV

Title: Re: Decryption of Encrypted Audio files
Post by: Acataleptic on May 18, 2016, 11:14:33 PM

You can use WavePad Sound Editor from NCH- all you have to do is open the Verint audio file(s) with WavePad and then Save... done.

Title: Re: Decryption of Encrypted Audio files
Post by: Pitchex on August 28, 2018, 07:13:51 AM

This is very good in understanding the issue.