Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: murli on May 14, 2016, 04:26:34 AM

Title: Genesys IWS login page customization
Post by: murli on May 14, 2016, 04:26:34 AM

Hi All,

I want to customize IWS login page like place value should be replace with host name of agent system automatically.
I can map host name wrt place extension number in configuration manager. Please help me to create a module from sample examples
given by genesys.


Thanks,
Murali

Title: Re: Genesys IWS login page customization
Post by: Kubig on May 14, 2016, 09:13:06 AM

From my point of view, the easist way is through developing your own starter application which will start the IWS/WDE with collected arguments/parameters (like username, passwd, place, etc.).

Title: Re: Genesys IWS login page customization
Post by: murli on May 15, 2016, 03:48:25 AM

Thanks Kubig. I searched for IWS/WDE starter application but not found. Could you please help me to get the one sample
starter application which should integrate with available IWS sample applications comes with IWS developer installer.

Title: Re: Genesys IWS login page customization
Post by: Kubig on May 16, 2016, 08:45:28 AM

My hint was not based on official application from Genesys, you have to develop it yourself. Just little bit effor, this is not related directly to Genesys, it is pure .Net.

Title: Re: Genesys IWS login page customization
Post by: murli on May 16, 2016, 09:36:56 AM

OK. Thanks for your support Kubig.