Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: aravind_mano on May 12, 2016, 01:21:54 PM

Title: PSDK TServerProtocol DN Registration
Post by: aravind_mano on May 12, 2016, 01:21:54 PM

I just executed the TServer Sample app provided in PSDK. I am receiving ""Resource is already seized" error message while trying to register DN using RegisterMode as ModePrivate. It works when using ModeShare or ModeMonitor and able to login, change the agent state. Please help to understand the RegisterMode.

RequestRegisterAddress.Create(thisDn, RegisterMode.ModePrivate, ControlMode.RegisterDefault, AddressType.DN);

Thanks,
Aravind

Title: Re: PSDK TServerProtocol DN Registration
Post by: PeteHoyle on May 12, 2016, 04:19:25 PM

Hi Aravind,

Here is a description of the RegisterModes:

ModeShare - This registration mode allows other client applications to receive events about the same telephony objects.

ModePrivate - This registration mode does not allow other client applications to receive events about the same telephony objects.

ModeMonitor - The application that has registered in this mode will only receive events about the telephony objects in question, it will not be able to make any  requests.

Pete.