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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: murli on May 11, 2016, 08:54:29 AM

Title: Interaction WorkSpace custom logging settings
Post by: murli on May 11, 2016, 08:54:29 AM

Hi All,

I am using existing sample application of Interaction workspace and try to keep some logs for debugging purpose.

log.debug("Interaction sample module ");

but I could not able to see logs in path of interaction work space log file as follows.

\users\AppData\Roaming\Genesys Telecommunication\InteractionWorkspace\log

Could you please let me know where should I enable logging properties and change log path for my custom debug log files to appear.

Thanks,
Murali

Title: Re: Interaction WorkSpace custom logging settings
Post by: Kubig on May 11, 2016, 11:09:52 AM

On application object level.

Title: Re: Interaction WorkSpace custom logging settings
Post by: murli on May 14, 2016, 01:27:54 AM

Thank you Kubing. I have made changes in configuration manager.