Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: govindaraj on May 09, 2016, 10:32:12 AM

Title: GAD Customize Conference Button
Post by: govindaraj on May 09, 2016, 10:32:12 AM
Hi Guys,

I would like if you guys can help me out in providing samples of GAD Customize Conference Button.

I have created a button but the conference is not triggering on hard coded RP.

I am using the below code which is not working.

if(strMySwitchName != "" )
interactionVoice.singleStepConference("7020",strMySwitchName,"",interaction.getAttachedData(),null,null);
//out.println(strMySwitchName);
else
out.println("Switch Not Specified. Please contact Admin");

I would really appreciate if you can provide customized samples for conference where the RP/DID should be hard coded.