Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: knupf on April 28, 2016, 11:37:19 AM
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Hi,
we have an SIP FeatureServer 8.1.2 in our environment.
1st issue
We changed our Switch name in CME and now every DN is twice in SIP Voicemail & Call Settings.
i.e. under DNs there is DN 4000 under switch_old and also under switch_new
How can we delete the DN under the old switch?
2nd issue
we created a group voicemailbox for test purposes, now we want to delete this MBX. I can't find any possibilty to do this.
How is this possible?
Kind Regards
Knupf