Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: Gabi on January 18, 2016, 03:12:48 PM

Title: How can I get the Queue from an EventInvite? (WDE)
Post by: Gabi on January 18, 2016, 03:12:48 PM

Hello again. I need to get the queue out of a chat EventInvite (Genesyslab.Platform.Commons.Protocols.IMessage with Name="EventInvite"). I can see it in the string representation of the event (toString) as [b]attr_itx_queue[/b], but I can't find a way to obtain it through the .NET PSDK (other than parsing the result of toString(), which would be inelegant to say the least).

Do you know of a way to obtain the value of this attribute?

Thanks in advance.