Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: Daere on December 10, 2015, 04:54:07 PM

Title: WDE custom filters
Post by: Daere on December 10, 2015, 04:54:07 PM

Hello there!

It's possible to do a filter into search history view and contact directory view that is mandatory ,not  editable and it cannot be deleted?

Thanks

Title: Re: WDE custom filters
Post by: shahzeb on January 03, 2016, 10:29:59 PM

Hi,
I do not think that would be possible. There is no filter which could be pre-configured for IWS.

Title: Re: WDE custom filters
Post by: Kubig on January 04, 2016, 08:13:04 AM

What do you want to achieve?