Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: David Alvarez on August 10, 2015, 10:13:53 PM

Title: IWS Customization (Expand or collapse a view)
Post by: David Alvarez on August 10, 2015, 10:13:53 PM

Hello
I'm doing a customization for display in a browser MySampleView.xaml view , this already running and I have also the option to read attachdata .
The window of the interaction i'm showing maximized.

What I want is that when the interaction window is displayed, this view "MySampleView" is displayed expanded and a specific size . ( Changing the Width of view).

This for agents to see the window of interaction , take part the interaction of the call, and in another section , the browser with the URL that I will show , without them having to click the button to show

Someone there will know or done this before?

Title: Re: IWS Customization (Expand or collapse a view)
Post by: daniel_san on August 27, 2015, 08:15:22 AM

Hi,

I had the same problem the you, and finally i solved creating a function to reshow the tab on the Button View. You can do the function as the splittogglebuttonclick but changing the name of the tab you want to show. At least, you will only need to launch this function on the moment you need.

Probably this is not the best way to do it, but i did not find it...

Regards.