Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: daniel_san on July 10, 2015, 01:38:47 PM

Title: Manage Toaster
Post by: daniel_san on July 10, 2015, 01:38:47 PM

Somebody Knows how to work with toasters on WorkspaceDesktop?

What i´m trying to do is hide toaster, that genesys is showing me about a Rescheduled Record of Agent.

I Make some type of PullPreview AutoAnswer and automatically opened a RecordRescheduled for an agent, but the toaster its showing and i want to hide it.

Thank you!