Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: amine.riahi.idrissi on May 18, 2015, 02:46:44 PM

Title: Custom button new call
Post by: amine.riahi.idrissi on May 18, 2015, 02:46:44 PM

Hi,

how can i create a button to make a call ??

Thanks in advance.

Title: Re: Custom button new call
Post by: cavagnaro on May 18, 2015, 03:03:06 PM

Please... Please...
Search the forum
Check IWS api samples and docs

Title: Re: Custom button new call
Post by: amine.riahi.idrissi on May 18, 2015, 05:29:40 PM

i check the iws developer's guide and i find the command 'MediaVoiceMakeCall'

i al asking how can i use this command in a customizable button make call ??

Title: Re: Custom button new call
Post by: cavagnaro on May 18, 2015, 07:21:40 PM

There are many posts with sample code, follow them.

Title: Re: Custom button new call
Post by: bhuvanesh on January 21, 2016, 10:56:34 AM

Can anyone please post the code to make call using MediaVoiceMakeCall command.
Is there any document i can refer, I searched this form i found nothing.

Title: Re: Custom button new call
Post by: Kubig on January 21, 2016, 11:09:42 AM

Why reinvent the wheel? This button is already there and from my point of view, there is no logical reason for having another one. To your question about knowledge source, you can choose from several source:

1. Local forum
2. Genesys community (required access to the Genesys sites)
3. Genesys documentation (required access to the Genesys sites)
4. Genesys training (PSDK)
5. General approach how to work with MVVM model (.Net)
6. develop, develop and develop within your own LAB or TEST environment