Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: zafzef.mourad on February 27, 2015, 07:08:29 PM

Title: ORS application (SCXML) vs GVP application (VoiceXml)
Post by: zafzef.mourad on February 27, 2015, 07:08:29 PM

Hi

Title: Re: ORS application (SCXML) vs GVP application (VoiceXml)
Post by: cavagnaro on February 27, 2015, 07:14:36 PM

Scxml and vxml are just commands.
OCS calls URS
URS calls a media server like gvp to execute some vxml which is also on a external resource like a Web server

What is the question on good/bad practice about?

You are talking about different approaches
Bad practice would be maybe deploy all components on same server...

Which is your concern?

Title: Re: ORS application (SCXML) vs GVP application (VoiceXml)
Post by: zafzef.mourad on February 27, 2015, 08:17:45 PM

T

Title: Re: ORS application (SCXML) vs GVP application (VoiceXml)
Post by: cavagnaro on February 27, 2015, 08:55:16 PM

As long as you dimention your server correctly should be no problem. Again, ORS is not alive, it "transfer" call to URS and is URS who handles the call there. ORS will be called again when needed.
Check your architecture and traces to understand better how this works.

Title: Re: ORS application (SCXML) vs GVP application (VoiceXml)
Post by: zafzef.mourad on February 28, 2015, 01:50:34 AM

W

Title: Re: ORS application (SCXML) vs GVP application (VoiceXml)
Post by: cavagnaro on March 02, 2015, 12:35:05 AM

Is ORS licensed by sessions? That is new to me, on licensing guide can't find nothing about that.
Can you illustrate me?