Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: daniel_san on February 25, 2015, 04:02:52 PM

Title: Disable Scripting on E-Mail Interactions
Post by: daniel_san on February 25, 2015, 04:02:52 PM

Hello,

Anybody knows some way to disable Agent Scripting in E-mail Interactions? We need Scripting on Interactions but only in Voice.

WSD Version 8.5.1.

Thank you!