Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: charles.x on August 27, 2014, 03:11:27 AM
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When useing Play appliaction block in URS,
is it possible to deliver Chinese userdata from urs to GVP and deliver from GVP to urs？
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What says documentation?
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[quote author=Kubig link=topic=8491.msg37373#msg37373 date=1409115613]
What says documentation?
[/quote]
As I know the TLib can support chinese userdata,but the sipserver deliver userdata to GVP with sip message.
I find a solustion in genesys website
The situation is that X-Genesys header is a part of SIP and not T-lib and therefore controlled by RFC.
According to the RFC 3261, Header Field Format: Header fields follow the same generic header format as that given in Section 2.2 of RFC 2822.
Each header field consists of a field name followed by a colon (":") and the field value.
field-name: field-value
RFC 2822 defined the rules: A field name MUST be composed of printable US-ASCII characters (i.e., characters that have values between 33 and 126, inclusive),except colon. A field body may be composed of any US-ASCII characters, except for CR and LF.
It looks like the attached data in our case is Chinese characters in either GB2312 or GB18030 encoding which is not supported.
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You can contact support for sure about this statement, but it seems the SIP does not support them
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[quote author=Kubig link=topic=8491.msg37376#msg37376 date=1409133275]
You can contact support for sure about this statement, but it seems the SIP does not support them
[/quote]
thanks