Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: rajkishor09 on August 25, 2014, 09:38:53 AM

Title: Web softphone using SIP point SDK
Post by: rajkishor09 on August 25, 2014, 09:38:53 AM

Is it possible to develop Web based softphone with Genesys SIP point SDK? Anyone has experience in building such app or any suggestion on web based softphone.

Title: Re: Web softphone using SIP point SDK
Post by: Kubig on August 25, 2014, 09:44:00 AM

All is possible, if you know how. From SDK point of view, it is not important if the application is web-based or Winform for example. Important is the integration level and used language.

Title: Re: Web softphone using SIP point SDK
Post by: rajkishor09 on August 25, 2014, 10:01:13 AM

I was wonder how voice will be transmitted to client system using web browser. I am going to use C# language.

Title: Re: Web softphone using SIP point SDK
Post by: cavagnaro on August 25, 2014, 11:49:19 AM

Voice? No. That is SIP SDK or depend on your PBX. Genesys SDK is just CTI Events for Genesys.

Title: Re: Web softphone using SIP point SDK
Post by: genesysguru on August 25, 2014, 02:50:31 PM

Think he is referring to the SIP endpoint SDK ... not sure how that can be embedded within a web based application other than a downloaded applet etc.