Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: naviat on July 12, 2014, 09:50:28 AM

Title: Enable OCS HTTP connection with 1 URI
Post by: naviat on July 12, 2014, 09:50:28 AM

Hi everyone!

I have a question about HTTP connection in OCS. As i know, OSC running with Warn Standby redundancy type, 2 OCS server have 2 IP address. I configured HTTP port in OSC application and have a HTTP client but it [color=red][b]can not[/b][/color] sent notifucation HTTP POST with 2 url (sample: http://ocs_server:http_port/....). How HTTP client can sent to my backup OCS HTTP POST url (http://ocs_server_backup:http_port/...) when [b]primary stopped or switchover [/b]?

Thanks so much.

Title: Re: Enable OCS HTTP connection with 1 URI
Post by: Kubig on July 13, 2014, 05:48:01 AM

Use some SW load-balancer as an Apache or something like that

Title: Re: Enable OCS HTTP connection with 1 URI
Post by: naviat on July 14, 2014, 04:06:33 AM

Thanks Kubig, in my env HTTP Client is Genesys Adapter, i want to know: How can Genesys Adapter working with a pair OCS Warn Standby ? :)

Title: Re: Enable OCS HTTP connection with 1 URI
Post by: Kubig on July 16, 2014, 01:22:14 PM

What type of Genesys adapter do you mean?