Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: krish_kk123 on July 10, 2014, 02:51:18 PM

Title: Config server upgrade without touching schema
Post by: krish_kk123 on July 10, 2014, 02:51:18 PM

Hi Expterts :)

Guys, need your help here....

We are running with config Server 8.1.200.22 and would like to upgrade to 8.1.300.x

The question in line is....which version of 8.1.3 is not having a dependency of not having to upgrade scheme ? I have referred lot of release notes...none of them contains this info.

So basically am looking for latest CS versions to find the latest one we could upgrade to that does NOT require a DB schema update.


Thanks in advance!

Title: Re: Config server upgrade without touching schema
Post by: Kubig on July 11, 2014, 05:42:22 AM

I think that between 8.1.2 and 8.1.3 there was no DB update, you should check this by comparing SQL scripts for both version. But, in general if you want to make upgrade or downgrade to the other major version, the DB update is required in almost case.

Title: Re: Config server upgrade without touching schema
Post by: krish_kk123 on July 11, 2014, 10:19:40 AM

thanks!

But do you how I can I confirm this ? log a SR with Genesys ?

Title: Re: Config server upgrade without touching schema
Post by: Kubig on July 11, 2014, 10:38:15 AM

As I wrote, check SQL script if there are some changes or try to make upgrade in test or lab platform.