Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: mumtazalam2k on July 09, 2014, 07:32:59 AM

Title: Launching a CCXML application via JSP
Post by: mumtazalam2k on July 09, 2014, 07:32:59 AM

Hi,

I want to build an Outbound dialer solution using CCXML.
Unfortunately I am using the old Voice Genie with CCXML / VXML setup.

I have written the code to create an outbound call using CCXML in a JSP page and hosted it on the Web Server.

However if I simply invoke the JSP page, it will simply load by itself and show the CCXML snippet.
How do I ensure that this is actually invoked on the CCXML Interpreter in the Voice Genie box?

Any clues.

Thanks
Mumtaz

Title: Re: Launching a CCXML application via JSP
Post by: mumtazalam2k on July 11, 2014, 05:37:33 PM

Can anyone suggest me any workaround for this as the CCXML Interpreter in Voice Genie 7.1 does not support IO Processor for CreateSession as per W3C specifications.

I somehow need to make OBD calls using my VG Setup so that as soon as the destination party phone rings, I would like to disconnect it (so as to make a Missed Call Service)

Mumtaz